FAQs


What is CBD?   

CBD is an abbreviation for Cannabidiol.  CBD is a cannabinoid found within both hemp and cannabis. Check out our Education page for more information. 

 Is CBD oil legal In the UK?   

CBD is legal in the UK, if ordering from abroad we recommend you check if CBD oil is legal in your country first.

Will CBD oil get me high?   

CBD is a non-psychoactive cannabinoid and it won’t get you high at all.

Our products contains only trace amounts of THC (or non at all) and are made by the best organic industrial hemp.

Feel free to check our Education page for more information. 

What is the right dosage/product for me?

The MHRA, the Government’s medicine regulatory agency, keeps a very close eye on companies selling CBD products to ensure we do not give out medical advice of any kind.  This includes such situations as specifying which product might be best for which medical condition or discussing whether CBD is good for any given medical condition. Unfortunately we are therefore not legally allowed to give any medical advice or make recommendations as to dosage, quantity or whether our products have medicinal benefits.   

Our products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. 

Are your products Certifiied?

All products containing CBD have a third-party laboratory test certificate displayed beside it so that you can be reassured that all the products we sell are quality controlled and safe to use.

Are your products Vegan?

All products are vegan, gluten free, halal friendly and lactose free unless stated otherwise.

Are there any pesticides or fertilizers used in your products?   

No, we only work with suppliers who can guarantee their products are organically grown.

 Which Payment methods do you accept?   

We accept major credit & debit cards via our secure payment page.  Regrettably we are unable to process payments via PayPal as it currently does not permit the use of its payments platform for the sale of products containing Cannabidiol (CBD).

 Which countries do you ship to?   

We can ship worldwide, but there are some countries where some of the  products we sell are not yet legal.  Organic CBD UK Ltd cannot check if your country is on the restricted list, so please check this out for yourself.  Organic CBD UK Ltd will not be responsible if you order for delivery to a restricted country.

 What is your returns policy?   

You can return any product for a full refund within 14 days of dispatch. Goods must be unopened with seals intact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product. No other returns are accepted.